Privacy Policy

Privacy Policy for Bird Food Free Home Delivery

Introduction

Welcome to https://bird-food-free-home-delivery.feedersandmore.co.uk! We are dedicated to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, utilize, and safeguard the personal data of our users in alignment with international privacy standards and various regional laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data and Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party services accessed through our website, as they follow their own privacy guidelines.

Processing Activities

This policy outlines the ways in which we interact and process your data:

  • Authorized User Activity: When you use our applications and services with an account, we collect and process personal information for the purpose of providing these services.
  • Website Visits: We track interactions on our websites to understand user behavior and preferences, ensuring a personalized experience.
  • Communication: Personal data is collected through emails, newsletters, phone calls, or SMS messages sent by us, primarily for marketing, support, or transactional purposes.

Personal Data Collection

We gather various types of personal information, including:

  • Account Details: User names, passwords, and related registration data.
  • Payment Information: Credit/debit card details, payment history, and billing addresses used for transactions.
  • Financial Records: Transaction logs and financial data associated with purchases or subscriptions.
  • Purchase Behavior: Product/service preferences, purchase frequency, and order history.
  • Device Identifiers: Unique identifiers from mobile devices (e.g., IP address, device ID) for technical operations.
  • Location Data: Information about your location when using our apps or visiting our websites.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Profiles: Data from social media platforms when users choose to log in via these services.
  • Product Interactions: Details of products viewed, added to carts, or purchased.

This data is collected through direct user input, tracking technologies, and third-party sources (as permitted by their privacy policies).

Cookies and Tracking Technologies

We employ cookies and similar tracking tools for several purposes:

  • Strictly Necessary: These ensure the basic functions of our website, such as secure login.
  • Preferences: Remember user preferences for a personalized experience.
  • Analytics: Track website usage and visitor behavior to enhance our services.

Users have control over non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We keep personal data only for as long as it is necessary or relevant for the purposes described in this policy, or as required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize your data from our systems.

Security Measures

Implementing robust security protocols is vital to us:

  • We utilize encrypted communication channels to safeguard data during transmission.
  • Secure third-party processing partners ensure data protection at rest.
  • Regular security assessments and updates are conducted to maintain a secure environment.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or store personal data from this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding personal data:

  • Access and Rectification: The right to view, update, or correct the data we hold about you.
  • Deletion (Erasure): The ability to request the deletion of your personal information.
  • Restriction: Limiting how we use your data in certain circumstances.
  • Data Portability: Obtaining a copy of your data in a structured format for portability.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be treated fairly and without discrimination when exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically.

Contact Information

For any questions, concerns, or data-related requests:

Email: [email protected]

Postal Address: [Privacy Team Contact Address]